GoodHelp logo

Good Help Singapore.

Your smile is our success.

Frequently asked questions

Everything you need to know about hiring a domestic helper in Singapore. Still unsure? Submit an inquiry and our team will reach out on WhatsApp.

01What can a domestic helper help with?

A helper can support your household with domestic chores, cooking, cleaning, laundry and caregiving for children or elderly family members. The exact responsibilities should be clearly discussed and agreed upon with the helper.

02Can I hire a helper specifically for infant or childcare?

Yes. Many families hire helpers to support with feeding, bathing, preparing meals, school routines, laundry and general childcare. For infants, it is particularly important to assess whether the helper has relevant newborn or childcare experience.

03Can a helper take care of my elderly parent?

Yes. A helper can provide day-to-day support such as preparing meals, accompanying an elderly person, helping with mobility and assisting with activities of daily living. If your parent requires specialised medical or nursing care, you should assess whether a domestic helper is appropriate or whether trained professional care is also required.

04Can a helper care for both my children and elderly parents?

Yes, provided the workload is reasonable and clearly defined. If the helper needs to care for your child or parent at a relative's home, additional MOM requirements apply.

05How much does it cost to hire a helper in Singapore?

Your total cost typically includes the helper's salary, monthly foreign worker levy, insurance, medical expenses, placement or agency fees where applicable, and other employment-related costs. To get an accurate quote, please provide your details on our form.

06Who is eligible to hire a domestic helper in Singapore?

Generally, an employer must be at least 21 years old, not an undischarged bankrupt, and have the mental capacity to fulfil their responsibilities as an employer. MOM also considers the household's caregiving needs and financial ability to support the helper. First-time employers must complete the Employer Orientation Programme.

07What nationalities can I hire from?

Singapore allows MDWs from approved source countries and regions, including Indonesia, the Philippines, Myanmar, Bangladesh, Cambodia, India, Sri Lanka and Thailand, among others. Helpers must also meet MOM's age and education requirements.

08Does my helper get a weekly rest day?

Yes. A helper is entitled to one rest day per week, mutually agreed between the employer and helper. At least one rest day per month cannot be compensated away.

09Do I need to provide insurance and medical care?

Yes. Employers are responsible for their helper's medical needs and must purchase the required medical and personal accident insurance. The required medical insurance has a minimum annual claim limit of $60,000, while personal accident insurance must have at least $60,000 annual coverage.

10What should I look for when choosing a helper?

Don't choose based purely on nationality or years of experience. Match the helper to your actual household requirements. For example: • Infant care: newborn experience, feeding, bathing, night routines • Elder care: patience, mobility assistance, elderly companionship, cooking • General household: cleaning, cooking, laundry and household organisation • Mixed care: ability to prioritise multiple family members and manage routines For higher-care households, experience and temperament are often more important than simply finding the cheapest candidate.

Ready to find the right helper?

Tell us what you need and we'll get back to you on WhatsApp.

Start your inquiry